Shipping policy

Reverse Pickup & Shipping

  • Reverse pickups are available at an additional cost of ₹150, charged by our logistics partner. This is a mandatory logistics fee and must be paid by the customer to initiate the exchange process.
  • The pickup process may take up to 12 working days to complete.
  • For international orders, customers must bear the return shipping and customs charges to send the product to our Indian warehouse. Exchange or store credit will be issued after inspection.
    For assistance with exchanges, credit notes, or reverse pickups, please contact us at: return@arthlife.com